Contact us

Welcome to CartaNib. We are dedicated to providing exceptional service and support for all your writing, planning, and organizational needs. Whether you have a question about our products, need assistance with an order, or wish to provide feedback, we are here to help. Please find the most suitable way to reach us below.

General Inquiries & Customer Support

For order status, product information, returns, or any other customer service matters, our support team is ready to assist you. We strive to respond to all inquiries promptly.

Email: [email protected]

Corporate Address

While we operate primarily online, you can reach our headquarters at the following address for formal correspondence:

CartaNib Ltd.
123 Stationery Avenue
Creative District
London, EC1A 1BB
United Kingdom

Getting the Best Help

To ensure we can resolve your inquiry efficiently, please include the following information in your email when applicable:

  • Your full name
  • Order number (for order-related questions)
  • Product name or SKU
  • A detailed description of your question or concern

Our standard business hours are Monday through Friday, 9:00 AM to 5:00 PM GMT. Emails received outside these hours will be addressed on the next business day.

Thank you for choosing CartaNib. We value your patronage and look forward to assisting you.